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Senior Security Engineer |
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Salary -
Negotiable |
Experience -
2 to 5 Years |
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This is a
Full Time Permanent
role at
Mid Career (2+ years of experience) level.
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You will need a Certificate qualification.
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And you will need experience with the following skills.
CCNA |
| For more information on this Job please contact
Edna Arendse |
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Perform a first line and second line function within the COE with particular focus on yet not limited to the Cisco, Checkpoint, Fortigate Tipping Point and Ironmail product suites. |
Are you a bit bored in your current role? Are you looking for a challenge? Look no further, my client is looking for a Senior Security Engineer to join their every expanding team.
You will be responsible for the following:
- Perform Remote Support.
- Manage security related incidents for the applicable customers.
- Responding to Client requests.
- Call/Problem resolution and Troubleshooting from start to finish.
- System Maintenance and executing scheduled tasks.
- Report writing.
- Change Control Administration.
- Project work as a resource.
- Reporting.
Main Duties:
- Performing Daily System Health Checks.
- Consistent Monitoring of the systems to proactively pick up issues.
- Attend to and Complete Service Request within SLA times.
- Close SR's with detailed resolution.
- Taking ownership of issues and ensure that 2nd line is aware of these.
Understand and Follow set processes:
- Change Control is adhered to as per the Change Control procedure.
- Follow Escalation Procedure as documented.
- Provide and Complete Incident Reports within SLA time.
- Adhere to Target Dates that are set for any item internal to the team or with the client.
- General system administration.
- Updating System Documentation.
- Delivering Baseline Reports.
- Baseline to match System Configuration.
- Update and keep the Client Site Documentation current as communicated by the Technical Leads.
Communication:
- Provide regular feedback.
- Provide Accurate information on failures, incidents and updates.
- Escalate issues as per SLA.
Educational Requirements:
- Good networking understanding.
Training and Certification in several of the security technologies being supported By clients security:
- Fortigate
- Juniper
- Bluecoat
- Cisco (CCNA minimum)
- Checkpoint
- Mcafee
- TippingPoint
- At least 3 to 5 years networking and security experience
Personal Attributes:
- Team-player.
- Pro-active person.
- Good interpersonal and communication skills.
- Self-motivated.
- Able to work within a highly pressurized environment.
- Attention to detail.
- Excellent reporting skills.
- Overtime will be required from time to time.
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